Privacy Policy
At Gracieuse Glam, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.gracieuseglam.com
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a. Personal Information
We collect personal details that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order and transaction details
- Information submitted via our contact form or return/exchange portal
b. Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding orders, returns, exchanges, or inquiries
- Provide customer support
- Improve our website, products, and user experience
- Send order confirmations and service-related messages
- Prevent fraudulent transactions and misuse of our website
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with:
- Payment gateways for secure payment processing
- Shipping and logistics partners to deliver your orders
- Service providers who help operate our website and business
- Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and only for the intended purpose.
4. Payment Information
All payment transactions are processed through secure third-party payment gateways.
Gracieuse Glam does not store your credit/debit card or UPI details on its servers.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- Enhance site functionality
- Analyze traffic and user behavior
- Improve shopping experience
You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or regulatory requirements
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Gracieuse Glam does not knowingly collect personal information from individuals under the age of 13. If we become aware that such data has been collected, we will take immediate steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: gracieuse.glam@gmail.com
Phone: +91 8591280483
Website: www.gracieuseglam.com
